At Craft Spire Global, we take great care to ensure your handcrafted marble statues and paintings reach you safely and on time.
1. Processing Time
- All standard orders are processed and shipped within 7 business days after order confirmation and successful payment.
- For custom or made-to-order products, the processing time may vary depending on the design and craftsmanship required. Customers will be informed of any delay in advance.
2. Shipping Partners
We use trusted courier and logistics partners to ensure safe and reliable delivery across India and to international destinations.
3. Delivery Time
- Domestic deliveries usually take 12–15 business days after dispatch.
- International deliveries may take 10–20 business days, depending on customs and location.
4. Shipping Charges
- Shipping charges (if applicable) are displayed at checkout before you complete your purchase.
- Any applicable customs or import duties for international shipments will be borne by the buyer.
5. Order Tracking
Once your order is shipped, a tracking number and courier details will be shared via email or WhatsApp so you can monitor your shipment in real time.
6. Damaged or Lost Shipments
If your package arrives damaged or appears tampered with, please take photos and contact us immediately at info@craftspireglobal.com or +91 88549 93398 within 48 hours of receiving the delivery. We’ll investigate and resolve the issue promptly.
7. Address Accuracy
Please ensure your shipping address and contact details are accurate at checkout. Craft Spire Global is not responsible for delivery issues caused by incorrect or incomplete addresses.
📍 Contact Information
Craft Spire Global
Location: India
📞 Contact: +91 88549 93398
📧 Email: info@craftspireglobal.com